​1. Information We Collect

​We may collect personal information that you voluntarily provide, including:

  • Contact Details: Full name, phone number, email address, and address.
  • ​Booking Information: Reservation details, arrival and departure dates.
  • Payment Details: Credit card information for transactions and membership fees.
  • Preferences: Room preferences, dietary requirements, special requests, and activity records (e.g., facilities used, classes attended).
  • ​Membership Information: Membership ID and records of participation in club activities.
  • ​Technical Data: IP address, browser type, and website usage data collected through cookies.
  • ​We do not knowingly collect personal information from children under 16 without parental consent.

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​2. How We Use Your Information

​Your personal data may be used to:

  • ​Manage bookings, payments and membership services.
  • ​Track participation in resort and club activities, events and programs.
  • Personalize your experience at our resort and club.
  • ​Communicate updates, promotions and relevant announcements (only if you have opted in).
  • ​Improve our services, facilities, and overall guest and member experience.
  • ​Respond to inquiries, feedback or special requests.
  • Comply with legal and regulatory obligations.

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​3. Sharing Your Data

​We do not sell or rent your personal data. However, we may share your information:

  • With Service Providers: Trusted partners, such as payment processors, IT support, and booking platforms, to fulfill services and manage operations.
  • ​For Legal Compliance: If required by law or to protect the safety and integrity of our guests, members and operations.

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​4. Cookies and Analytics

​We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us: 

  • ​Improve website functionality and user experience. 
  • ​Understand visitor behavior and website usage. 

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You can manage or disable cookies through your browser settings.​ 

​5. Data Security

​We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse. Secure encryption technology is used to safeguard sensitive information, such as payment details. 

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​6. Your Rights

You have the right to: 

  • Access, update or request deletion of your personal information.
  • ​Withdraw consent for marketing communications.
  • ​Object to or restrict certain types of data processing.

 

​To exercise your rights or for inquiries regarding your data, please contact us:

 

​7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page regularly for any updates.